Where is the service available?
You can use the Collect In Store service in the majority of Stephanides boutiques. To check locations near you, visit our boutique locator.
Is Collect In Store a complimentary service?
Yes, the Collect In Store delivery option is free of charge.
How long will my order be available for me?
Your order will be held in boutique for 14-days after you are notified it is ready to be collected.
What do I need to bring with me to the boutique?
To collect your order, you should bring a form of identity and a physical or digital copy of the email notification you received
confirming that your order is ready.
Can someone else collect my order on my behalf?
They will be asked to provide the following, to collect your order: Purchaser's ID photo, Representative's ID photo. Ready for Collection email.
Authorization form signed by you. Please note, all of the above documents must be original and copies will not be accepted.
Do I need to make an appointment?
There is no need to book an appointment. You can visit your chosen boutique any time during opening hours during the 14-day
collection period.